1. Introduction
Welcome to Frepi. We value your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website frepi.com, use our services, or interact with us (including through Facebook and Meta integrations).
By using our services or providing personal data, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following categories of personal information:
- Contact information: name, email address, phone number, postal address
- Account or registration data: username, password (if applicable)
- Usage and analytics data: pages visited, time on site, device type, IP address, browser type
- Cookies and tracking data: cookies, pixel data, log files, and similar technologies
- Facebook / Meta data: if you interact with us via Facebook Lead Ads, Messenger, or other Meta tools, we may receive information such as your name, email address, and form responses
- Any other information you voluntarily provide (e.g. messages, inquiries, support requests)
3. How We Collect Information
We collect data through:
- Direct input by users (forms, registrations, lead ads, contact forms)
- Automated technologies (cookies, pixels, analytics)
- Third-party sources (such as Meta or social login providers)
- Facebook / Meta tools like the Facebook Pixel or Conversions API
4. How We Use Your Data
We use personal data for purposes including:
- Providing, operating, and improving our services and website
- Responding to inquiries, messages, or requests
- Sending administrative, transactional, or marketing communications (with consent where required)
- Measuring, analyzing, and optimizing advertising performance (including via Facebook / Meta)
- Preventing fraud, abuse, or security threats
- Complying with applicable legal requirements
5. Legal Basis for Processing
Where required by law, we rely on one or more of the following legal bases to process data:
- Your consent
- Performance of a contract or pre-contractual measures
- Legitimate business interests that do not override your privacy rights
- Compliance with legal obligations
You may withdraw your consent at any time by contacting us (see Section 15).
6. Sharing and Disclosure
We may share data with:
- Meta / Facebook, for advertising and analytics purposes
- Service providers, vendors, or partners assisting us in operating our services
- Legal authorities, if required by law or to protect rights and safety
- Other entities, in case of a business transfer, merger, or acquisition
We do not sell personal data to third parties.
7. Cookies and Tracking
Frepi uses cookies and similar technologies to improve site functionality, measure performance, and deliver personalized ads (including via Facebook Pixel and Conversions API).
You can manage or disable cookies in your browser settings. For Facebook tracking, please see Meta’s privacy controls.
8. Data Retention
We retain personal data only as long as necessary for the purposes described or as required by law. After that, data will be deleted or anonymized securely.
9. Data Security
We use reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute protection.
10. Your Rights
Depending on your location, you may have rights to:
- Access your personal data
- Correct or update inaccurate information
- Request deletion of your data
- Withdraw consent for data use
- Object to certain processing activities
- Request a copy of your data (data portability)
To exercise these rights, please contact us (see Section 15).
11. Children’s Privacy
We do not knowingly collect information from children under 16 years of age. If you believe a child has provided data to us, please contact us so we can delete it.
12. International Transfers
If your data is transferred to or stored in another country, we ensure adequate protection is provided according to applicable data protection laws.
13. Links to Other Websites
Our website may include links to external sites operated by third parties. We are not responsible for their privacy practices and encourage you to review their policies.
14. Updates to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date above will indicate the latest revision. We encourage you to review this page periodically.
15. Contact Us
If you have questions, concerns, or data requests, please contact us at:
Frepi
Rua Cristano Viana 62
São Paulo, Brazil
📧 Email: ernesto@frepi.ai
📞 Phone: +55 11 91353-2121
16. Data Deletion Requests
To request deletion or anonymization of your personal data, please contact us at ernesto@frepi.com. We will handle your request promptly in accordance with applicable laws.